Difficult people. We all know them and, often, we need to work with them. Whether you collaborate with a control freak, manage an egomaniac, present to an interrupter, partner with a killjoy, or obtain buy-in from a passive team member, working with (difficult) others is no easy task.
 
In this interactive session, you will:

• Learn why difficult people behave the way they do

• Determine different approaches to help reframe the situation in order to move forward

• Create upfront strategies -- and boundaries -- to better handle difficult co-workers and stakeholders